Research Report
2026 State of the Frontline Workplace
The 2026 State of the Frontline Workplace Report is a data-backed look into what’s shaping frontline culture and retention today — and what top frontline workplaces are doing differently.
Built with data from 120,000+ frontline employees surveyed through the Top Workplaces for Frontline Workers award, and insights pulled from the Bucketlist platform, this report is built to help frontline HR leaders build sustainable frontline workplaces.
What You'll Learn:
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The current state of the frontline workplace — what’s working, what’s breaking down, and where culture efforts fall short
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The six cultural drivers that separate top frontline workplaces from the rest, based on real frontline employee data
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A clear, practical roadmap HR leaders can use to build stronger, more resilient frontline cultures
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We'll show you how to apply these insights to reduce turnover risk, improve engagement, and strengthen frontline culture where it matters most.